You can sign in to your Piedmont Natural Gas account or make a payment. You can pay your bill using our mobile app or you can also call: ![]() If you smell natural gas or suspect a leak, leave the area immediately and call Piedmont Natural Gas at 800.752.7504 or 911 Most carbon-steel framed models were numbered sequentially, sometimes with a prefix letter. Gas customers in Ohio and Kentucky, if you smell natural gas or suspect a leak, leave the area immediately and call Duke Energy at 800.634.4300 or 911. To stay informed of future power outages, sign up to receive power outage alerts from Duke Energy by texting REG to 57801. ![]() Be sure to use the mobile phone associated with your account. ![]() Duke Energy and Piedmont Natural Gas emergency assistance, outage reporting and other customer service information tableĮlectric customers can text OUT to 57801 to report an outage from a mobile phone.
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